The Escalation Trap: When Good Intentions Backfire Early in my career, I worked in a culture where escalation was expected. So when I hit a conflict in a new organization, I did what I had been taught: escalate it. Turns out, this company saw escalation as failure, not leadership. My counterpart and I were expected to work it out ourselves. Our boss was disappointed we hadn’t even tried. Lesson learned: Escalation isn’t universal, its cultural Read the room before you pull that lever. “This is Ctrl+Alt+PMO. Reboot how you lead through conflict.” Watch the video and share what's your default, to escalate or not.
Discussion about this post
No posts